Aspen Dental in Owings Mills, Maryland

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• Amy Hobby

  Posted Dec, 19 2019

  The office was clean and nice, and most of the people were nice. Unfortunately 3 days after an extraction, I started having intense pain. I still am for that matter. I called the office and was told to keep doing the Motrin and call them if it was worse in the morning. The pain escalated quickly to an unbearable level by that evening so I called the after hours emergency hotline starting at around 9:30pm. They paged the Dentist that did the procedure, but he never responded. They continued to page him for me until 2:30am at which point the answering service told me that the Dentist was not likely to respond. They were not sure why or what was going on. They gave a very sincere apology and recommended that I go to the ER! Looking back, I feel bad for the poor man. He tried all night to get the dentist to call me. The next morning I called another dental practice and they brought me in immediately. This would be today. Turns out I have a dry socket.
  
  I would not go to Aspen Dental again if you paid me. I still cannot figure out why I was straight up ignored. How could I possibly risk ever getting something done with them again? What if something happened? Would they ignore me again? It was a horrible experience. One I never intend to repeat.
• Vivian Jackson

  Posted May, 06 2019

  Dr. Webb, David, and Lisa are the most helpful people who are available in this office. It is clean, friendly, and thorough. The outer office staff is very welcoming and all questions will be answered. This is my third visit and I could not expect anything better. Compassion is the key for me in a dental office. Give them a try.

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